Privacy Policy for Fairmount Tire & Rubber

Effective Date: August 13, 2025

1. Introduction

Welcome to Fairmount Tire & Rubber, Inc. ("we," "us," or "our"). Your privacy is of the utmost importance to us. This Privacy Policy outlines the types of information we collect from you or that you may provide when you visit our website, fairmounttire.com (the "Site"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy also governs our communications with you via SMS (text message).

Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using this Site or by providing your information to us, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information: Information by which you may be personally identified, such as your name, postal address, email address, telephone number, and vehicle information (make, model, year, VIN). This information is typically collected when you schedule an appointment, request a quote, or contact us through a form on our Site.

  • Payment Information: When you pay for services, we collect payment information such as your credit or debit card number and billing address. This information is securely processed by our third-party payment processors. We do not store your full credit card details on our servers.

  • Usage Details: As you navigate through the Site, we may automatically collect certain information about your equipment, Browse actions, and patterns, including your IP address, browser type, operating system, and the pages you visit on our Site.

3. How We Use Your Information

We use the information that we collect about you or that you provide to us for various purposes, including to:

  • Present our Site and its contents to you.

  • Schedule and manage your appointments for tire and auto services.

  • Provide you with information, products, or services that you request from us.

  • Process your transactions and send you related information, including confirmations and invoices.

  • Communicate with you about your vehicle's service status, recalls, or future maintenance needs.

  • Send you promotional communications, special offers, or newsletters, if you have opted in to receive them.

  • Fulfill any other purpose for which you provide it and in any other way we may describe when you provide the information.

4. SMS (Text Message) Communications Policy

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS/text messages from Fairmount Tire & Rubber, Inc. This section is intended to comply with regulations and requirements set forth by The Campaign Registry (TCR) and mobile carriers.

  • Purpose of Messages: Text messages are used for non-emergency, essential communications regarding your vehicle and our services. This includes, but is not limited to, appointment reminders, notifications that your vehicle is ready for pickup, service updates, and marketing or promotional offers.

  • Consent: Your affirmative consent to receive these messages is required and is not a condition of purchasing any goods or services. You provide this consent by entering your mobile number into our web forms or by giving it to our staff and verbally agreeing to receive texts.

  • Message Frequency: Message frequency will vary depending on your interactions with us.

  • Fees: Message and data rates may apply. Please consult with your wireless carrier for details on your specific plan.

  • How to Opt-Out: You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive. You will receive a one-time opt-out confirmation text. After that, you will not receive any future messages.

  • How to Get Help: For assistance, reply HELP to any message you receive or contact us directly at [Your Phone Number].

  • Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

  • Data Privacy: Your mobile number will be used solely for the purposes stated in this policy and will not be sold, rented, or shared with third parties for their own marketing purposes.

5. Disclosure of Your Information

We are committed to maintaining your trust, and we do not sell, rent, or trade your personal information to any third parties for their promotional purposes. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, marketing platforms), who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • For Legal Reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To Enforce Our Rights: To enforce or apply our terms of service and other agreements, including for billing and collection purposes.

6. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

7. Your Privacy Rights (For California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including:

  • The right to know what personal information we collect, use, and disclose.

  • The right to request the deletion of your personal information.

  • The right to opt-out of the sale of personal information (Note: We do not sell personal information).

  • The right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us at:

Fairmount Tire & Rubber, Inc.
P.O. Box 512037

Los Angeles, CA 90051